But most complaints on Trustpilot are regarding the lender’s bank card merchandise. Overall, we’re impressed with Discover’s unsecured private loan providing. Customer service critiques on third-party websites are mixed, but that’s frequent in the business. Some individuals report a straightforward application course of and friendly customer service, while others had complaints about the quality of SoFi’s service. SoFi has a 2.eight out of 5-star common rating at Trustpilot and a three.7/5 star average ranking from ConsumerAffairs.
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